Conflict is something inevitable in workplace. A number of issues come up when two or more people start working together. Different personalities, differences in aims…
While a customer’s decision to amend or cancel a buying decision is influenced by a number of factors, one of the main factors is the…
Customer service is very important for the success of a restaurant. Customers go to restaurants not only to eat delicious food, but also to enjoy…
Differences between Tourism and Hospitality The terms ‘Tourism’ and ‘Hospitality’ are often used together side by side. Formal university degrees are sometimes offered on both…
Image: www.qantas.com Recent aviation accidents and incidents have caused panic to many air passengers and people in general. People are very concerned about the safety…
Learning styles – definition and types This is a detailed article on learning styles. There is no doubt that different people learn in different ways.…
What is literature review? Researchers need to become familiar with the appropriate concepts and the past work concerning their chosen subject. This is where a…
Research – definition of research This article ‘Research – definition of research’ aims to provide the reader with comprehensive insights into several issues concerning research.…
Skills and qualities of a good leader Leading people is not an easy task. And not necessarily everyone would be considered a leader. So, what…
Organisational behaviour is a very important subject in business management. It is an essential tool to manage teams at work effectively. It also helps managers…